Synthetic environment

Production-shaped workflows, safe fixtures, and no operational endpoints.

3Products9Core workflows12Interactive states
INTERACTIVE PRODUCT DEMOS

Mission control for safe product demos

Move between governed transfer, tenant operations, and orchestration decisions in one controlled route. Every surface uses synthetic data and sanitized operating context.

Pick & Drop: intake, policy, evidence, replayMSPStudio: tenant ops, SLA, onboarding, ticketsConsensus: quorum, execution gates, audit trail
3Products
9Core workflows
12Governance gates
Safe showcase guardrails

Identifiers, routes, and telemetry are representative only. The demos deliberately avoid customer data, operational endpoints, and reusable control-plane logic.

Active scenarioOperations day

MSPStudio — Service Delivery Demo

Multi-tenant workspace for managed service providers. Structured onboarding, service desk ownership, SLA posture, and recurring operator workflows.

Explore a production-shaped MSP workspace: switch tenants, assign and escalate tickets, run health checks, and walk through the onboarding checklist without leaving the operator surface. Every action updates synthetic SLA posture while the demo stays on representative tenant data and safe workflows.

Tenant command center
Pending onboarding: 1SLA at risk: 1Scheduled workflows: 4
Operator workspace

Keep tenant switching, ticket ownership, and operating-state checks in one surface so handoffs do not leave the MSP workspace.

5 Tenants11 Open Tickets99.8% SLA Met

Tenant operating state

At-a-glance posture for the selected tenant — SLA, license headroom, onboarding stage, and incident pressure.

SLA postureAt risk0%
License headroomAt risk80%
Onboarding stageSetup
Incident postureElevated0
Tenant command centerTechStart AB
admin@techstart.seOnboarding · 0 Open Tickets
Operator workspacePending setup
Backup · Pending setupVPN · 10 min ago
Next operator moveFinish the onboarding approvals before the tenant leaves the controlled activation lane.
Onboarding1/4 services steady

Planner board

Backlog, in-flight work, review, and published handoffs stay visible in one operator surface.

Backlog2
In flight2
Review2
Published2

License estate

Seat pressure, renewal risk, and plan posture remain visible without exposing customer systems.

LIC-8471 · Scandic AB
Pick & Drop · Scale
exp 2027-04-14 · tenant ops-se-01
84 / 120 seats
Active
LIC-8468 · Volvo Cars
MSPStudio · Enterprise
exp 2026-05-12 · tenant ops-se-02
196 / 200 seats
Watch
LIC-8461 · Tele2
Consensus · Scale
exp 2026-09-28 · tenant ops-se-03
32 / 80 seats
Active
LIC-8455 · Atlas Copco
MSPStudio · Core
exp 2026-05-04 · tenant ops-se-04
48 / 60 seats
Renewal

Issuer ceremony

Demo view of license issuance, signing-key state, and pending revocations. No real signatures.

Signing key
ed25519: 9f4e…b21c
Last rotation
2026-04-08 02:00 UTC

Recent issuance

  • lic-2026-04-19aAcme CorpPick & Dropissued2026-04-19 10:14
  • lic-2026-04-22bMedSecure OyMSPStudioissued2026-04-22 14:33
  • lic-2026-04-25cNordic InsuranceConsensusissued2026-04-25 08:09

Pending revocations

  • lic-2026-03-04dGlobalFreight LtdPick & Droprevoke pending2026-04-26 16:48

Service template library

Curated baselines tenants can adopt without rewriting their own runbooks.

  • tpl-bk-3
    Backup baselinePlatform team
    v3.44 tenants
  • tpl-vp-2
    VPN baselineSecurity team
    v2.75 tenants
  • tpl-em-1
    Email hygiene baselineIdentity team
    v1.93 tenants

Code intelligence view

Sanitized repository summaries keep operator context visible without exposing real paths or remotes.

tenant-sync-core
main · 1 208 files · .NET 10
22.1ksymbols
389PRs
Indexed
planner-bridge
feature/bi-sync · 64 files · TypeScript
1.2ksymbols
14PRs
Refreshing
license-issuer
main · 112 files · .NET 10
3.8ksymbols
71PRs
Indexed
audit-stream
main · 92 files · Rust
2.1ksymbols
44PRs
Indexed

Operator on call

Primary, secondary, and escalation owners on rotation.

Primary
Erik L.
service desk lead
on shift
Secondary
Anna K.
backup operator
standby
Escalation
Lars S.
incident commander
standby
Next rotationHand-off Apr 21 06:00 CEST

All tenants, licenses, repositories, and workflow states shown here are synthetic demo fixtures with no live customer data, credentials, or operational endpoints.

Tenant operations control room

The workspace should read like an operator desk: active tenants, runbooks in motion, service posture, and clear ownership for every queue.

Managed tenants5 live workspaces1 / 11 onboarding / active issues
Automations in view4 recurring runbooksHealth checks, onboarding, patch audit, and certificate rotation stay in the operator lane.
Current handoffTechStart ABTenant activation in progress
Tenant switchboard

Move directly into the tenant that still needs onboarding approvals and show how identity, VPN, DNS, and backup readiness stay attached to the same workspace.

Service desk load

Open the busiest tenant and walk ticket ownership from alert to assignment, escalation, and operator note without leaving the service desk surface.

Scheduled operations

Inspect the recurring runbooks that keep tenant fleets stable: backup verification, certificate rotation, patch audit, and onboarding follow-through.

01
Walk a tenant through first-run setup

Open the tenant with the most visible onboarding trail and show how provisioning, VPN, DNS, and approvals stay in one operator surface.

02
Escalate a live service issue

Jump into the busiest tenant and review how an active ticket moves from triage to assigned ownership without leaving the workspace.

03
Review the SLA recovery posture

Switch to the tenant with the clearest SLA risk signal and show how service state, warnings, and operator actions stay connected.

Service catalog by tier

Synthetic capability coverage for each plan tier; surface what an operator can sell without exposing pricing tables or issuer logic.

 BackupVPNDNSEmailIssuerAudit-StreamSeat band
CoreUp to 25 seats
Scale26 to 200 seats
Enterprise201 seats and beyond
✓ Included · ◔ Limited / add-on · — Not in tier

Tenants

Acme Corp
Active · 3 Tickets
Nordic Insurance
Active · 1 Tickets
TechStart AB
Onboarding · 0 Tickets
GlobalFreight Ltd
Active · 5 TicketsSLA at risk
MedSecure Oy
Active · 2 Tickets
TechStart AB
admin@techstart.se
Notes
Add notes for this tenant…
View as persona

Viewing asOperatorSurfaces queues, escalations, and on-call signal first.

Onboarding Progress

TechStart AB
3 / 6 steps complete
Tenant workspace provisioned
Admin account created
VPN tunnel configured
4Backup policy applied
5DNS delegation verified
6Go-live sign-off
Turn the demo into a real rollout

Align products and deployment in the evaluation route, then move operators into the governed portal chain.

MSPStudio Demo — Multi-Tenant Service Delivery Walkthrough | DSS